StorEdge Solutions is led by Andrew, a dedicated professional with nearly 20 years of expertise in the self-storage industry. With a career encompassing pivotal leadership roles such as State Manager, Regional Manager, and Operations Project Manager, Andrew has cultivated a comprehensive understanding of the operational, strategic, and developmental facets of self-storage and related sectors. StorEdge Solutions reflects his commitment to excellence, innovation, and tailored client support.
Our services are informed by Andrew’s extensive hands-on experience managing large diverse portfolios across Australia and New Zealand. These include self-storage, wine storage, 3PL warehousing, retail leased areas, commercial and light industrial spaces, sea container storage, portable storage, document storage, residential apartment leasing, and vehicle storage. This breadth of exposure underpins our ability to offer nuanced, effective solutions for clients across the industry.
Over the years, Andrew has led and developed high-performing teams, managing up to 150 team members across portfolios of up to 50 varied assets in multiple regions of Australia and New Zealand.
He has designed and implemented strategic training programs to empower team members, foster customer-centric behaviours, and drive a sales-focused culture. His efforts have consistently resulted in measurable success, such as reducing staff turnover to below benchmark averages, elevating team engagement metrics, and achieving leading net promoter scores.
Operational success lies at the core of StorEdge Solutions. Andrew has a proven track record of driving compliance, efficiency, and operational improvements across varied regions.
His extensive experience includes conducting in-depth operational audits to ensure adherence to standards and internal policies. These audits were instrumental in maintaining consistency, identifying areas for improvement, ensuring best practice and fostering a culture of accountability.
Key achievements include managing diverse property portfolios, ensuring compliance with safety and operational standards, and implementing inspection regimes that upheld high-quality presentation and facility maintenance. Andrew’s strategies for optimising day-to-day operations led to significant gains in efficiency and customer satisfaction.
Andrew’s expertise extends to enhancing compliance frameworks and operational processes, achieving measurable successes such as improved collection rates, reduced operational costs, and streamlined workflows. By leveraging data and performance metrics, he has consistently identified and resolved operational bottlenecks, ensuring seamless business operations for self-storage facilities of all sizes.
StorEdge Solutions is dedicated to fostering client growth through informed strategic planning. Andrew’s leadership saw the seamless integration of new assets and teams, during the 85% expansion of a portfolio in New Zealand.
Additionally, he spearheaded initiatives to enhance customer service and sales strategies, driving revenue growth by 33%, retail and insurance sales by 55%, and overall portfolio occupancy rates by over 15%. His achievements reflect a capacity to identify opportunities, execute detailed plans, and achieve results that exceed expectations.
Our project management expertise is bolstered by Andrew’s track record of delivering complex initiatives. One notable project involved the launch of a trailer hire product that increased revenue by 109% month-on-month. This success was built on his ability to design and implement end-to-end solutions, from conceptualisation to execution, including website integration, management systems, and team training for 230 store teams. He also established reporting suites to evaluate financial impact and ensure continuous improvement.
Another significant achievement was the centralisation of debt collection functions within a dedicated support office team. This project streamlined the arrears process through redesigned customer communications, automation of touchpoints, and integration of new technologies. These efforts improved collection rates, reduced operational costs, and enhanced efficiency within the debt management framework.
Andrew’s passion for the self-storage industry is matched by his dedication to its growth and innovation.
StorEdge Solutions is built on this foundation of knowledge, experience, and a forward-thinking approach to industry challenges.
StorEdge Solutions stands as a trusted partner for self-storage providers, offering a depth of expertise that transforms operational challenges into opportunities for success.
With nearly 20 years of experience in the self-storage industry, StorEdge Solutions brings deep expertise to every aspect of your business. Our extensive background allows us to understand the challenges operators face and deliver effective, tailored solutions that drive success.
At StorEdge Solutions, we recognise that every self-storage facility is unique. That’s why we provide customised solutions in management, revenue optimisation, team development, and more to ensure your business thrives, no matter its size or market.
Your success is our priority. We work closely with you to understand your goals and challenges, providing ongoing support and expert guidance to help your self-storage facility reach its full potential. At StorEdge Solutions, we’re more than just consultants — we’re partners invested in your business’s growth.
A proven track record of improving operational efficiency, profitability, and fostering growth in one of Australia's largest storage brands. Our results-driven approach ensures measurable outcomes that support long-term success and sustainable performance.
StorEdge Solutions
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